Privacy policy
Privacy Policy
The Lavender Mermaids
At The Lavender Mermaids, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe.
Information We Collect
When you visit our website, place an order, or contact us, we may collect certain information such as:
• Your name
• Email address
• Shipping and billing address
• Phone number (if provided)
• Payment information (processed securely through our payment providers)
We collect only the information necessary to process your order and provide good customer service.
How We Use Your Information
We use your information to:
• Process and ship your orders
• Communicate with you about purchases or questions
• Provide customer support
• Improve our website and shopping experience
We do not sell or rent your personal information to third parties.
Payment Security
Payments are processed through secure third-party providers such as Shopify Payments, PayPal, or other payment services. We do not store your credit card information on our servers.
Cookies & Website Data
Like most websites, our store may use cookies and similar technologies to help the site function properly and improve your browsing experience. These tools help us understand how visitors use the site so we can continue to improve it.
You can disable cookies in your browser settings if you prefer.
Third-Party Services
Our website may use trusted third-party services for things like:
• Payment processing
• Shipping services
• Website analytics
These providers only receive the information necessary to perform their services.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information.
If you would like to make such a request, please contact us.
Changes to This Policy
We may update this privacy policy from time to time as our business grows or legal requirements change. Updates will always be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your information is used, please contact us:
The Lavender Mermaids
160 Joslin Road
Sequim, WA 98382